Operations

Click here for all VENDOR information and order forms. Double check the dates for these services by going to the forms in this manual. Show Management will not be held accountable for any misprints to any of the dates that are listed below. The responsibility lies with the exhibitor.

The companies listed below have been appointed as the only Official Contractors providing the stated services for this event. Show Management carefully considers the selection of Official Contractors based on quality of service, variety of products, price, and reputation. Since these contractors frequently work on more than one show with us, they value the business of our customers and provide quality products and services.

Some companies may misrepresent themselves as being an official contractor so please be sure to check the list in the exhibitor manual or give us a call.

Things to watch for if you are considering the services of a non-official contractor are hidden charges for material handling, labor, and shipping that you might not pay otherwise (for example on carpet rental), control over delivery time, availability during move in and leverage if something goes wrong. Also be advised that non-official contractors will need to abide by the Exhibitor Appointed Contractor procedures, provide insurance certificates, etc. in order to gain access to the Show Floor.

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Phoenix International Business Logistics is the official provider of international shipping, customs brokerage, freight forwarding and related services for the show. All merchandise imported into the United States requires Custom House Clearance prior to release from any USA port or airport. It is the sole responsibility of the Exhibitor to adhere to customs and international guidelines.

The Exhibitor must insure that all documents are valid and complete, and procedures are followed correctly. Show Management will not be held liable for freight held up due to customs issues, duty payments or any other problems related to inbound and outbound international shipments.

Phoenix International Business Logistics handles freight into Japan, including custom clearance, etc. FairTrans will handle warehousing, as well as freight and delivery to the event.  

For US Exhibitors, Phoenix Logistics will be the single point of contact, and will liaise with FairTrans on their behalf.

US Exhibitors should contact Phil Hobson, at Phoenix Logistics directly: [email protected]

For NON-US Exhibitors, FairTrans will be their single point of contact.  

Non-US Exhibitors should contact FairTrans with all three email addresses included in their outreach.

[email protected]

[email protected]

[email protected]  

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